Welcome to italian visa application center
Important information

Announcement DPCM, from September 7, 2020 – Entry of people, including non-cohabitants, who have confirmed and stable affective relationships in Italy

According to the Decree of the President of the Council of Ministers of Italy from September 7, 2020, entry into the national territory is allowed to reach the domicile / home / residence of a person specified in paragraphs f and h of Art. 4 p. 1 of the Decree of the Prime Minister of Italy of August 7, 2020 
http://www.governo.it/sites/new.governo.it/file /DPCM_20200807.pdf

including those with whom there is no cohabitation, but there is are permanent and confirmed personal affective relationships. The affective relationship concerns only couples, not family members. Concerned persons can make an appointment at VMS Visa Application Centre in Nur-Sultan/Almaty to apply for a tourist visa.
In addition to the documents required for applying for a tourist visa, you must provide also: 

1) a declaration of responsibility from an inviting person for confirming the fact of permanent and stable personal affective relationships accompanied by a copy of a valid identity document; 
2) a personally signed statement to receive an accompanying consular note to facilitate boarding.
Persons who already have a valid Schengen visa can apply for the accompanying consular note via e-mail nursultan.visti@esteri.it. There should be also in attachment a copy of a travel document, valid visa and the above declaration of responsibility for confirming the fact of a permanent and stable personal relationship from the inviting person, with attachment of a copy of a valid identity document.
It’s strongly recommended to travel to Italy with direct flights whenever possible.
Kindly note that the quarantine obligation (14 days) is required for tourist visa holders. 
Please read carefully the following information published under the link:
https://www.esteri.it/mae/it/ministero/normativaonline/decreto-iorestoacasa-domande-frequenti/focus-cittadini-italiani-in-rientro-dall-estero-e-cittadini-stranieri-in-italia. html
and in particular with a section on mandatory isolation (quarantine) to be spent at  the address that each one is free to indicate on the self-certification model (auto certificazione) downloadable from the aforementioned site.
As required by Article 76 of the Consolidated Law on administrative documentation, anyone who makes false statements is required to take responsibility for the crime of forgery pursuant to the Criminal Code and special laws on the subject.
These directives come into effect on September 8, 2020 and are valid until October 7, 2020.



Dear applicants,

Due to the deterioration of the epidemiological situation in the Republic of Kazakhstan and the toughening quarantine measures, the offices in the cities of Nur-Sultan and Almaty will be opened once a week - Monday from 9.00 to 18.00.

In order to communicate with the clients, our call-centre will continue to provide all the necessary information by telephone numbers:
Almaty +7 (727) 3356117
Nur-Sultan +7 (7172) 266 307
Atyrau +7 (7122) 97 39 15
Ust-Kamenogorsk +7 (7232) 70 20 21
Shymkent +7 (7252) 39 42 45

Further news and instructions will be published on our site.


Dear applicants,
Italian Visa Centre will resume its work in Nur-Sultan beginning with May 18th 2020, in Almaty on May 25th 2020.
All customers are strictly required to wear mask when visiting Centre!




To the order by Italian Embassy, starting from March 18th 2020, visa applications for Malta will not be accepted. Citizens planning visit to Malta must apply to the Embassy of Malta in Moscow.


The Italian Embassy in the Republic of Kazakhstan informs, that all Kazakhstan citizens or residents, who received an entry visa to Italy from February 1st to June 30th inclusive, and, due to the COVID-19 epidemic situation, postponed, but not cancelled their booked trips, are entitled to a new entry visa for free by providing the relevant documents.  For a new one, it will be enough to present a passport with an unused Italian Schengen visa and confirmation of an Italian hotel or travel agency, that the trip was postponed without requesting reimbursement of expenses. Also applicants must provide filled in application form, certificate of insurance and flight tickets. The Embassy also informs that citizens, who applied for a visa through the Visa Application Centers in Kazakhstan will not be charged with a service fee.



Starting with February 2nd 2020 Visa fee will be changed from 60 euro to 80 euro.

Visa fee for minors from 6 till 12 years of age will be changed from 35 euro to 40 euro.

Visa applications may be submitted 6 months prior the trip (9 months for seamen).


To the order by Italian Embassy starting with 1st January 2020 visa applications will be available for Kyrgyz citizens EXCLUSIVELY in office VMS of Almaty.
Since 1st November 2019 the terms of consideration of documents are:
5 working days for Nur-Sultan,
7 working days for Almaty,
9 working days for Atyrau, Ust-Kamenogorsk and Shymkent
These terms are approximate, taking into account feasible supplementary verifications.
It is recommended to apply for the Visa in advance, with a considerable period before the supposed trip.
At the request of the Italian Embassy in Nur-Sultan city, Visa application center “VMS” can take only those visa applications, which require a passport after these dates.
It is recommended to apply for the Visa in advance, with a considerable period before the supposed trip.
Please be attentive while reading the information below before coming to the Visa center VMS.
Schengen visa is valid for the following countries: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland.
In order to present the documents at VMS office an appointment is required. An appointment can be made on our web-page (Book an appointment”).
For the purpose of more effective service and time-saving all applicants are kindly advised to book an appointments in advance and to come for the document submission at the appointed time.
In visa center, as a security measure and for the purpose of providing effective work, using mobile phones and electronic devices is not permitted. Mobile phones should be switched off during the whole period of stay in the Italian visa center
Kindly note documents can be submitted not earlier than 90 days before the trip.

In accordance with the rules of the Schengen area, the Italian Embassy in Nur-Sultan reserves the right to consider an application for a visa for longer than the specified period.
It is recommended to apply for the Visa in advance, with a considerable period before the supposed trip.
Documents can be submitted:
- in person
If the applicant has already provided his fingerprint he/she can authorize another person to submit his visa application only in the following cases:

1) by one of the family members with the documents confirming a relationship (marriage certificate for spouses, birth certificate for parents and children) — in original and in copy. In case surname was changed, additional supporting documents should be provided (for example: marriage certificate or certificate of changing name);
2) by a person acting under the power of attorney if submitting documents in one of the branch offices of LLC Visa Management Service Kazakhstan. If an applicant is living, working or registered outside the city of submittion authorized representatives should present the following documents: notarized power of attorney (original and 1 copy), copy of identity card of the trustee.
Foreign citizens are required to provide documents proving their legal stay in the Republic of Kazakhstan, such as residence permit or registration, migration card; patent; or permission to work (originalsand copies). 
Please note, that a foreign citizen with a long-term Kazakh entry visa, can apply for a visa to the Italian Embassy in Nur-Sultan only if the Kazakh visa allows multiple entry and stay in the Republic of Kazakhstan for more than 90 days.
For all questions related to the types of visas, requirements for documents, the process of submitting and location of offices, you can contact us by e-mail. For details…
- it is advised,if you plan any other trip or you need to fly before your departure to Italy and you need the visa by a certain deadline we recommend you to submit additional documents such as copies of your tickets, hotel bookings in the country/ countries you are going to visit. No documents can be attached after the submission.
- applicants are advised to apply for a visa at the Embassy of the country of the main destination (where applicant intends to stay longer). If the itinerary is planned to make several consecutive stays of approximately the same length in various Schengen States, in this case the applicant should go to the Embassy of the country of the first entry into the Schengen Area.
- You can add the following documents to your application: information letters and letters explaining motives to the Italian Embassy in Nur-Sultan, itinerary and Visa annulation requests.
Kindly note that the Embassy reserves the right to request further documentation
LLC «Visa Management Service Kazakhstan» is the only commercial company authorized by the Italian Embassy in Nur-Sultan to provide Italian visa application services in Kazakhstan. LLC «Visa Management Service Kazakhstan» carries out its activities for the reception of visa applications ONLY on the territory of visa centers. Also on the territory of visa centers you can get additional services
The documents for Italian visa could be submitted directly at the Embassy of Italy (only through On-Line booking service) as an official Italian mission in Republic of Kazakhstan . Alternatively the documents can be submitted through the outsourced authorized partner LLC “Visa Management Service Kazakhstan”.
All intermediaries offering paid services to facilitate the submission of documents and obtain a visa (filling in the application form for visa, insurance, hotel reservations, ticket reservations and others) ARE NOT the employees of LLC “Visa Management Service Kazakhstan”. LLC «Visa Management Service Kazakhstan» is not responsible for the actions of these people.
LLC “Visa Management Service Kazakhstan” and the Italian Embassy in Nur-Sultan recommend to beware of people offering services related to applying for visas on the street, with signs “Visa Center of Italy”, “Visa Center” and others, as well as those who advertise preferential channels for receiving visas.
We draw your attention to the fact that the unsettled way of applying for a visa may provoke the visa refusal.

Due to security reasons we do not allow applicants to be accompanied with friends, relatives or acquaintances. However, one family member is allowed to accompany hearing-impaired / physically challenged / minors applicants.