Welcome to italian visa application center
Important information

Dear applicants,

Due to the deterioration of the epidemiological situation in the Republic of Kazakhstan and the toughening quarantine measures, the offices in the cities of Nur-Sultan and Almaty will be opened once a week - Monday from 9.00 to 17.00.

In order to communicate with the clients, our call-centre will continue to provide all the necessary information by telephone numbers:
Almaty +7 (727) 3356117
Nur-Sultan +7 (7172) 266 307
Atyrau +7 (7122) 97 39 15
Ust-Kamenogorsk +7 (7232) 70 20 21
Shymkent +7 (7252) 39 42 45

Further news and instructions will be published on our site.


Dear applicants,
Italian Visa Centre will resume its work in Nur-Sultan beginning with May 18th 2020, in Almaty on May 25th 2020.
All customers are strictly required to wear mask when visiting Centre!




To the order by Italian Embassy, starting from March 18th 2020, visa applications for Malta will not be accepted. Citizens planning visit to Malta must apply to the Embassy of Malta in Moscow.


The Italian Embassy in the Republic of Kazakhstan informs, that all Kazakhstan citizens or residents, who received an entry visa to Italy from February 1st to June 30th inclusive, and, due to the COVID-19 epidemic situation, postponed, but not cancelled their booked trips, are entitled to a new entry visa for free by providing the relevant documents.  For a new one, it will be enough to present a passport with an unused Italian Schengen visa and confirmation of an Italian hotel or travel agency, that the trip was postponed without requesting reimbursement of expenses. Also applicants must provide filled in application form, certificate of insurance and flight tickets. The Embassy also informs that citizens, who applied for a visa through the Visa Application Centers in Kazakhstan will not be charged with a service fee.



Starting with February 2nd 2020 Visa fee will be changed from 60 euro to 80 euro.

Visa fee for minors from 6 till 12 years of age will be changed from 35 euro to 40 euro.

Visa applications may be submitted 6 months prior the trip (9 months for seamen).


To the order by Italian Embassy starting with 1st January 2020 visa applications will be available for Kyrgyz citizens EXCLUSIVELY in office VMS of Almaty.
Since 1st November 2019 the terms of consideration of documents are:
5 working days for Nur-Sultan,
7 working days for Almaty,
9 working days for Atyrau, Ust-Kamenogorsk and Shymkent
These terms are approximate, taking into account feasible supplementary verifications.
It is recommended to apply for the Visa in advance, with a considerable period before the supposed trip.
At the request of the Italian Embassy in Nur-Sultan city, Visa application center “VMS” can take only those visa applications, which require a passport after these dates.
It is recommended to apply for the Visa in advance, with a considerable period before the supposed trip.
Please be attentive while reading the information below before coming to the Visa center VMS.
Schengen visa is valid for the following countries: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland.
In order to present the documents at VMS office an appointment is required. An appointment can be made on our web-page (Book an appointment”).
For the purpose of more effective service and time-saving all applicants are kindly advised to book an appointments in advance and to come for the document submission at the appointed time.
In visa center, as a security measure and for the purpose of providing effective work, using mobile phones and electronic devices is not permitted. Mobile phones should be switched off during the whole period of stay in the Italian visa center
Kindly note documents can be submitted not earlier than 90 days before the trip.

In accordance with the rules of the Schengen area, the Italian Embassy in Nur-Sultan reserves the right to consider an application for a visa for longer than the specified period.
It is recommended to apply for the Visa in advance, with a considerable period before the supposed trip.
Documents can be submitted:
- in person
If the applicant has already provided his fingerprint he/she can authorize another person to submit his visa application only in the following cases:

1) by one of the family members with the documents confirming a relationship (marriage certificate for spouses, birth certificate for parents and children) — in original and in copy. In case surname was changed, additional supporting documents should be provided (for example: marriage certificate or certificate of changing name);
2) by a person acting under the power of attorney if submitting documents in one of the branch offices of LLC Visa Management Service Kazakhstan. If an applicant is living, working or registered outside the city of submittion authorized representatives should present the following documents: notarized power of attorney (original and 1 copy), copy of identity card of the trustee.
Foreign citizens are required to provide documents proving their legal stay in the Republic of Kazakhstan, such as residence permit or registration, migration card; patent; or permission to work (originalsand copies). 
Please note, that a foreign citizen with a long-term Kazakh entry visa, can apply for a visa to the Italian Embassy in Nur-Sultan only if the Kazakh visa allows multiple entry and stay in the Republic of Kazakhstan for more than 90 days.
For all questions related to the types of visas, requirements for documents, the process of submitting and location of offices, you can contact us by e-mail. For details…
- it is advised,if you plan any other trip or you need to fly before your departure to Italy and you need the visa by a certain deadline we recommend you to submit additional documents such as copies of your tickets, hotel bookings in the country/ countries you are going to visit. No documents can be attached after the submission.
- applicants are advised to apply for a visa at the Embassy of the country of the main destination (where applicant intends to stay longer). If the itinerary is planned to make several consecutive stays of approximately the same length in various Schengen States, in this case the applicant should go to the Embassy of the country of the first entry into the Schengen Area.
- You can add the following documents to your application: information letters and letters explaining motives to the Italian Embassy in Nur-Sultan, itinerary and Visa annulation requests.
Kindly note that the Embassy reserves the right to request further documentation
LLC «Visa Management Service Kazakhstan» is the only commercial company authorized by the Italian Embassy in Nur-Sultan to provide Italian visa application services in Kazakhstan. LLC «Visa Management Service Kazakhstan» carries out its activities for the reception of visa applications ONLY on the territory of visa centers. Also on the territory of visa centers you can get additional services
The documents for Italian visa could be submitted directly at the Embassy of Italy (only through On-Line booking service) as an official Italian mission in Republic of Kazakhstan . Alternatively the documents can be submitted through the outsourced authorized partner LLC “Visa Management Service Kazakhstan”.
All intermediaries offering paid services to facilitate the submission of documents and obtain a visa (filling in the application form for visa, insurance, hotel reservations, ticket reservations and others) ARE NOT the employees of LLC “Visa Management Service Kazakhstan”. LLC «Visa Management Service Kazakhstan» is not responsible for the actions of these people.
LLC “Visa Management Service Kazakhstan” and the Italian Embassy in Nur-Sultan recommend to beware of people offering services related to applying for visas on the street, with signs “Visa Center of Italy”, “Visa Center” and others, as well as those who advertise preferential channels for receiving visas.
We draw your attention to the fact that the unsettled way of applying for a visa may provoke the visa refusal.

Due to security reasons we do not allow applicants to be accompanied with friends, relatives or acquaintances. However, one family member is allowed to accompany hearing-impaired / physically challenged / minors applicants.