Dear Client, thank you for having availed yourself of our Visa Center and of our services. We are committed to offer to all applicants the highest quality service in a comfortable and user-friendly setting. We would be delighted if you could let us have you comments, complaints or suggestions on how we can further enhance our service; give us your view and feed back on the correctness an professionalism of our staff, in Astana or in other Visa Centers.

Your opinion is most important to us. Any problem or inconvenience you might encounter as a result of our disservice, any information regarding improper behaviour will be given the highest priority and consideration, and we will make sure that you will be promptly informed on the results of our investigation of the facts and on the decisions made as result.

Please send your feedback about work of Visa Application Centre to this email address
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You are kindly requested to send feed back to our e-mail